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DRIVE NOW Policy & Guidelines

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UPDATE!

Thanks to your support, Drive Now Florida has grown tremendously! We have implemented a streamlined communication process to better serve our clients and manage inquiries efficiently. As part of this enhancement, we will no longer be accepting incoming phone calls. However, we encourage you to leave a detailed message, and rest assured that your call will be returned promptly in the order it was received within 24 hours.

 

We appreciate your understanding and cooperation as we strive to provide the highest level of service.

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DRIVE NOW Policy & Guidelines

To Access The Student Portal,
Just Click Name At The Top Of Our Webpage!

1. View all the remaining lessons for which you haven't made bookings yet.

2. Schedule and book remaining lessons.

3. Reschedule any lessons you know you won’t be able to make it to last minute.

4. All lessons are scheduled at the discretion of students.


We are happy to assist with scheduling adjustments once you've made an initial booking on our calendar.

However, please note that we do NOT schedule any new lessons through our back office. All new lesson bookings must be made directly through students calendar booking system. 

On The Day Of Your Lesson!
 

1. You will be notified 24 hours prior to your lesson. 

2. You will receive a message 30 minutes before your instructor arrives.

3. Your instructor will call you upon arrival.
 

(We provide the training vehicle identified by our custom student magnets.)

(Your instructor will pick you up and drop you off for each 90-minute lesson.)

(Please fill out short instructor review card following each lesson.)
 

(Reschedules our required 48 hours before lesson takes place.)

(Please refrain from booking more than one lesson within a single day.)

Secure Your Spot!

CALENDAR IS FIRST COME FIRST SERVE AS ALWAYS!

To secure your preferred time slots, we recommend booking your lessons in advance. This ensures your place in our program and demonstrates your commitment to your driving journey.

Refund Policy

 Rescheduling/Cancellation Policy:

Penalties only apply to rescheduling or cancellations made within 48 hours of booking. Refunds are processed specifically on the 15th of each month.
 

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STUDENT CANCELLATION/RESCHEDULING:

1st
No penalty will be imposed. 
Lesson will be credited to student account for rescheduling.


2nd

The student will be required to pay the instructor's fee, and the lesson will not be credited to the student's account for rescheduling.
Any remaining amount/difference will be refunded following the completion of the final lesson of your package.

 
3rd
The student will be required to pay instructors fee, along with covering the full amount of the unattended lesson. 


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INSTRUCTOR CANCELLATION/RESCHEDULING:

1st
Rescheduling will be waived, the lesson will be credited back to the student's account. 


2nd
The student will receive a complimentary 60-minute booking credit to their account.


3rd
The student will be fully refunded the total amount paid for either single session or full package, following our refund process guidelines.
You will also receive a free 60-minute complementary lesson with encouragement to give us one last try in the future! 


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Our refund policy is designed to ensure a great experience for both our team and students. While we aim to accommodate our customers' needs, exceptions to our policy are considered on a case by case basis.

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driver ed   orlando driving experience driving school fi  florida drivers training  car drivng  driving school tampa fl   dri
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